AI customer service for Salla stores

Connect your Salla store to Bosla and an AI agent answers your customers on WhatsApp, Instagram, Messenger and Telegram using your Salla products and orders, while your team works from one shared inbox.

What connecting Salla does

• Your Salla orders are imported, then kept current with live webhooks.
• Your Salla products sync, so the AI answers with real prices and stock.
• Cancelling an order in Bosla cancels it in Salla.
• Salla orders can trigger automations, like a WhatsApp confirmation.

What the AI agent does

• Answers product, price and stock questions from your Salla catalog.
• Looks up an order by number or phone and reads back its status.
• Answers shipping, returns and payment questions from the store details you enter.
• Takes orders in the chat. These are recorded in Bosla, not written into Salla.
• Hands the chat to your team when a person should take over.

One inbox for every channel

WhatsApp, Instagram, Messenger and Telegram in one place, with chats shared across your team, private notes, labels and the customer's Salla orders beside each chat.

Built in Egypt, opening in Saudi

Bosla was built for Egyptian stores first, and we'd rather you know the details now. The agent's Arabic is Egyptian dialect by default and it can reply in English. Bulk WhatsApp campaigns accept Egyptian numbers only today, and reports use Cairo time. Tell us on a call what your store needs.

Questions sellers ask

How do I connect my Salla store?

From Bosla's store settings. Once connected, your orders and products sync automatically.

Does the AI speak Saudi dialect?

Not yet. It's tuned for Egyptian dialect and can reply in English. Saudi dialect is something we want to hear about from Salla stores.

Can the AI create orders in Salla?

Not yet. Orders taken in a chat are saved in Bosla. Cancelling a Salla order from Bosla does update Salla.

Which channels does it answer on?

WhatsApp through the official Business API, Instagram, Facebook Messenger and Telegram.

How is it priced?

Plans are priced on the customers you talk to in a month, with AI credits included. Book a call and we'll quote for your store.