Shopify WhatsApp automation for every order event

Connect Shopify and WhatsApp and let each order event send the right message: a confirmation when an order is placed, an update when it ships, a reminder when a checkout is left behind. Each message fills in the customer's name, order number and product photo from the Shopify order.

Messages Shopify stores automate

• Order confirmation, with Confirm and Cancel buttons.
• Shipped and delivered updates, when the courier's status changes.
• A message when you add a tag to an order, for example a VIP thank-you.
• A cancellation notice when an order is cancelled.
• Abandoned checkout reminders, with the cart's product photo (Bosla One).
• After confirmation, an offer to add a matching product to the same parcel (Bosla One).

Filled in from the Shopify order

Templates use placeholders such as the customer's name, order number, items, shipping fee, total and the product image. Each one is filled from the Shopify order when the message is sent, so every customer sees their own order and their own product.

Taps write back to Shopify

Cancel cancels the order in Shopify. An automation can also tag the Shopify order, so your team and your other Shopify apps see what happened.

Bosla One or Bosla

• Bosla One is our embedded Shopify app: confirmations, cart reminders and add-to-order offers, sent from a Bosla-managed number and billed through Shopify.
• Bosla is the full workspace: automations you build yourself, your own WhatsApp number, a shared inbox and an AI agent that answers every reply.

Questions sellers ask

Do I need the WhatsApp Business API?

Bosla uses the official WhatsApp Business API for you. You connect your number in a few steps, or send confirmations from a Bosla-managed number.

Who approves the message templates?

Meta reviews every WhatsApp template. You write and submit it from Bosla, and it can be used once approved.

Are abandoned cart reminders included?

Cart reminders are part of Bosla One, our Shopify app. They are off by default, sent once per checkout, and include an opt-out button.

Can I add my product photo to the message?

Yes. A template with an image header shows the ordered product's own photo.

Does it work with Shopify stores outside Egypt?

The Shopify connection and automations work anywhere. Bulk campaigns currently accept Egyptian numbers only.