Use case · Order confirmation

Confirm every COD order on WhatsApp, automatically

At 2,000+ orders a month, calling every customer to confirm isn't possible. Bosla sends the confirmation on WhatsApp the moment the order lands and updates the order when they tap.

How it works

  • An order arrives from Shopify, Salla, EasyOrders, the API or a chat.
  • Bosla sends your approved WhatsApp template with Confirm and Cancel buttons.
  • The customer's tap confirms or cancels the order, and your store is updated.
  • No reply? A follow-up goes out, and unconfirmed orders stay in one list for your team.

Why it cuts returns

Most COD returns are orders the customer never really meant, or forgot about. Confirming before you ship catches them while it costs nothing. Sneakfix lowered their returns by 23% with Bosla.

Stop calling customers one by one

Book a call and we'll set up confirmations on your own orders.

Book a demo