Answer "where is my order?" without your team

Bosla's AI agent looks up the order by phone number or order number and tells the customer where it is, in Egyptian Arabic, on any channel.

How it works

• The customer asks on WhatsApp, Instagram, Messenger or Telegram.
• The AI agent finds their order and reads its real status.
• Bosta delivery updates flow into the order automatically.
• Automations can message the customer when the order ships or is out for delivery.

When the AI doesn't know

If it can't find the order, it says so honestly and asks your team, instead of guessing.