Use case · Returns

Fewer returns, and the ones you get handled fast

Returns eat COD margins. Bosla cuts them before shipping and keeps track of the ones that still happen.

Before it ships

  • Every order confirmed on WhatsApp before you hand it to the courier.
  • The AI agent catches a customer ordering twice, so no duplicate parcels.
  • Customers can change their order in the chat before it ships, instead of refusing it at the door.

After it ships

  • Bosta return pickups created from Bosla.
  • Returned orders marked automatically from courier updates.
  • Analytics shows returns and profit net of returned orders.

Real result

Sneakfix lowered their returns by 23% with Bosla.

Cut your return rate

Book a call and we'll look at your returns with you.

Book a demo