Omnichannel CRM + AI sales agent · Egypt & MENA

Every order confirmed.
Every DM answered.

For Egyptian sellers doing thousands of orders a month. Bosla is the omnichannel CRM that confirms every order over WhatsApp, answers every DM across WhatsApp, Instagram, Messenger and Telegram, and puts an AI sales agent to work that takes and places real orders — in Egyptian Arabic.

Free to startArabic-first, true RTLCOD-aware
The Bosla store-performance dashboard: revenue, orders, average order value and return rate, with a revenue chart, order status, peak hours and top governorates.
Connects with
WhatsAppInstagramFacebookTelegramShopifySallaZidBostaand many more
The problem

2,000 orders a month.
Zero calm.

A high-volume seller in Cairo confirms every order by phone, answers the same questions across a dozen tabs, and watches returns pile up. Every manual step is time — and margin — you don't get back.

Confirming hundreds of orders a day, by phone.

Returns piling up with no system to catch them.

The same “بكام؟” a hundred times, on every channel.

Orders copy-pasted from DMs into a notebook.

No idea which products actually sell — or come back.

Three pillars

The whole business in one workspace.

01/03
Unified inbox

Every channel, one screen.

WhatsApp, Instagram DMs, Facebook Messenger and Telegram in one real-time omnichannel inbox. Text, images and voice notes — in Arabic RTL or English. One CRM your whole team answers from, instead of five apps.

02/03
AI sales agent

Replies in your voice, 24/7.

An Egyptian Arabic AI sales agent trained on your store, your products and your policies. It answers customer service questions and takes orders on WhatsApp — and you toggle it on any conversation with one tap.

03/03
Orders & automations

Shopify orders on autopilot.

Live sync, auto-confirm, WhatsApp order confirmations with product photos, and comment auto-replies. WhatsApp automation you set up once and never touch again.

NewConfirmed (paid)Shipped
The product

Watch a DM become an order.

One inbox. The AI replies in your customer's dialect, takes the order, and hands it to your courier.

app.bosla.co/dashboard

Charting your Bosla journey...

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AI agent that takes actions

AI that doesn’t just chat.
It acts.

Most “AI chatbots” only reply. Bosla's AI sales agent takes actions through the CRM's own APIs — it checks live stock and price, reads your order book, places and cancels orders on your behalf, and moves fulfillment status. That's what autonomous AI customer service for ecommerce looks like, working in Egyptian Arabic across WhatsApp, Instagram and Messenger.

Live · per-agent tools
search_products
Live product, price and stock lookup.
lookup_order
By order number, name, or phone.
find_customer
Search the whole customer base.
create_order
Place a Shopify order from the chat.
cancel_order
Cancel or update order status.
knowledge_base
Answers grounded in your store’s info.
384,120 EGP+18.4%
Overview · last 30d
1,248
Orders
38%
Repeat rate
62%
COD share
Analytics

Finally know
your numbers.

Revenue, best sellers, repeat rate, peak hours, COD vs. prepaid, and orders by governorate — bucketed in Egypt time. The revenue model is COD-aware, so a fresh order counts as a real sale.

  • Revenue & orders trend vs. previous period
  • Best sellers and repeat customers
  • Peak hours and days
  • Orders by governorate · COD vs. prepaid
Made for Egypt & MENA

Feels local because
it is local.

01

Arabic-first CRM

An Arabic CRM written in Egyptian dialect (دارجة), with true RTL and Latin numerals — not a foreign tool with a translation layer bolted on.

02

COD-aware

Revenue, confirmations and analytics designed around cash-on-delivery reality.

03

Local formatting

Egyptian phone numbers, governorates and address patterns baked in — including Arabic-Indic digits when a customer types their number that way.

04

Built for speed

Engineered so a seller can process 3 orders in 60 seconds.

05

EGP pricing, local support

Billed in EGP, not dollars, and priced on the customers you actually talk to. Support is local: a team in Cairo, on WhatsApp, in Egyptian Arabic.

Automations & campaigns

Set it once.
It runs itself.

An event-driven trigger → action engine. Dry-run any flow, watch the full execution history, and send interactive WhatsApp button menus that branch into the next step automatically.

When
New Shopify order
Do
Send a WhatsApp confirmation with the product photo
When
New Instagram comment
Do
Auto-reply publicly + DM the commenter
When
Customer taps “Confirm”
Do
Auto-tag the order as confirmed
When
Upload a CSV of customers
Do
Blast a WhatsApp campaign with tracking
Pricing

Priced on customers, not orders.

A plan sized to the customers you actually talk to in a month — orders are unlimited on every tier — plus pay-as-you-go for the WhatsApp, SMS and AI replies you actually send. Cancel anytime. Prices in EGP.

FAQ

Got questions?

Start free · no credit card

From first message
to delivered order.

بوصلة معاك — one workspace for your inbox, your orders, and the AI that keeps them moving.